Cloud technology has gained traction over the last decade. The increased adoption of cloud solutions by business owners testifies to the ubiquity of the cloud. Cloud Storage solutions offer agility, scalability, flexibility and security all of which are indispensable to the smooth running of any business.
However, when it comes to choosing a secure cloud storage solution for their needs, businesses often find themselves on the fence. To help you through this, we have prepared a list of key factors you need to consider while choosing a cloud storage in India.
Let us discuss them one by one.
Considering the spate of cybersecurity breaches in the recent years, security should be the prime consideration while choosing a cloud solution provider.
Ask your cloud vendor if they have the right physical security and cybersecurity solutions in place. Your cloud storage solution must offer the following:
- Anti-Virus Protection
- Regular Security Audits
- Data encryption
Your data should be encrypted at rest as well as during transmission. While many cloud solutions offer encryption during transmission, achieving encryption at rest is not easy.
Ask your cloud hosting providers how he will achieve encryption at rest. If he is going to use encryption keys, who will have access to the keys? And yes, what if the key is lost? Do they have a mechanism to recover the keys?
Many businesses operate in the cloud just to bring down their operating costs, hence price remains another crucial factor to consider. And with so many cloud vendors vying for your business, the space is ruthlessly competitive.
Some vendors offer a certain amount of storage for free, but more often than not, companies need a lot of storage space and a free plan does not serve the purpose. While some cloud vendors offer a monthly subscription, others charge an upfront fee that lasts the entire year until renewed.
The pricing plan you should choose depends on your business model, the industry you operate in, the seasonality of your business operations, etc.
3) Location of Data Storage
The cloud is not a nebulous, abstract place as many tend to think. A cloud storage provider stores your data in a physical location; it is only transferred over the internet. So, when looking for secure cloud storage in India, it is vital to ask your vendor where they intend to store your data.
If the vendor stores the data in some other country, the laws operating in that country will dictate who will have access to it and how it can be controlled.
It is also imperative to find if the storage location is prone to natural disasters such as hurricanes, tornadoes or earthquakes. Because such a location puts your valuable data at risk. Your cloud vendor needs to have a well-documented disaster recovery plan to back up and secure your data in case an emergency strikes.
4) Service Level Agreement
A service level agreement (SLA) is a contract that documents the services your cloud vendor will offer and the service standards he is required to fulfill. The service level agreement may include items such as: what kind of data will be stored, how it will be stored, how it will be protected, how issues will be resolved, etc.
Perusing the terms and conditions laid down in the service level agreement is essential to understanding what you can expect from your service provider.
5) Technical Support
No matter how great your cloud solution is, you will face problems at one time or the other. If these problems are not adequately addressed and resolved within the stipulated time, it can cause hamper your operations and cause you to lose business. It is, therefore, vital to find out if your prospective vendor offers the right kind of technical support.
Ask your vendor if their customer support representatives are available round-the-clock, including weekends and holidays. Also, inquire how quickly they respond to a problem and what all modes of communication can be used to contact them. A cloud vendor that does not address your most pressing concerns is best avoided.
Many businesses operate in an industry that mandates compliance with industry standards. Adherence to these industry standards is important to avoid legal and corporate hassles. Ask your cloud vendor if he can help you comply with regulations that apply to your area of operation.
The Final Word
A secure cloud storage solution manages your valuable information in the most hassle-free manner.